If you have questions or comments, feel free to reach out to me at firstname.lastname@example.org and I'll get back to you as soon as I can!
Q: Why are custom plushies so expensive?
A: Custom plushies are priced by the time and skill it takes to create one. There are materials and utility costs as well as the labour and skill level of the artist.
Q: Why should I buy a sewing pattern instead of drafting my own?
A: Buying a sewing pattern instead of drafting it yourself can save a lot of time and money. It takes a certain amount of skill to draft a pattern and it usually needs to be tested a few times. Plus the cost of materials from said testing can add up.
Q: Can I sell my work using your sewing patterns?
A: Yes! You can sell anything you make yourself using my patterns. Please credit when posting to social media, and don't share or send them for factory mass production.
Q: How will I get my pattern purchase?
A: All sewing and embroidery files are in either PDF or ZIP format and delivered to your e-mail address instantly! It should be from "Dollphinwing" with subject "Your downloads are ready" and may also go into your spam or junk folder so be sure to check there. If you think you may have made a typo in your email address, please let me know where to send your files by e-mailing email@example.com
Due to the patterns being digital, refunds are not available.
Q: Do you update your patterns?
A: Sometimes patterns get updates. Once you purchase a pattern, all future updates are free and delivered automatically to your e-mail address.
Q: When will you have this plush available again?
A: I often restock popular plush. Follow my social media or join my mailing list to get updates on restocks and new plushies and patterns!
Q: Do you do commissions?
A: I don't take commissions or custom plush orders.